Getting into your account
Your account lives in the app. How to get in the first time, and what to do if you are ever locked out.
clubhouseedina.com/members/your-account/ · the online version is always the most current
Get the right app
Clubhouse Edina Members
Our own app, free on the App Store and Google Play. Everything you do at the club runs through it: booking, your membership, invoices and payments.
The Optix app
It is the same system with the same login, so your account, bookings and card are already in Clubhouse Edina Members. Sign in there and you can delete the Optix app.
Search for Clubhouse Edina Members, or use the buttons above. An older app called Clubhouse Edina is from our previous system and is being retired, so skip that one.
Signing in for the first time
Your account is already set up. You just need to claim it.
Open the app and enter your email
Use the email address your invite from us was sent to, then tap Next.
Choose Clubhouse Edina
If the app asks you to pick a location, choose Clubhouse Edina.
Set your password
Because it is your first time, the app asks you to create a password. Pick a strong one. Common words and repeated patterns are not accepted.
Answer a few quick questions
The app asks a few short setup questions the first time. Then you are in.
If you forget your password
Enter your email and tap Next
On the sign-in screen, enter your email and tap Next, then choose your location if asked.
Tap Forgot Password
It is at the bottom of the screen. Check the email address is right, then tap Email Reset Code.
Get the code from your email
We send a reset code to your inbox. The code is not a temporary password, so do not try to sign in with it.
Enter the code and a new password
Back in the app, put the code in the first box and your new password in the second, then tap Set New Password.
Changing your password
Open your settings
Tap Menu, tap your name, then tap Settings.
Tap Change Password
Enter your current password, then your new one twice. Tap Change Password on iPhone or Save on Android.
If the app does not recognise you
- Try the email your invite came to. We may have a different address on file for you, such as a work email.
- Is there a website login? Not at the moment. Your account lives in the app. You can still pay an invoice from the email in a web browser, see Payments and billing.
- The app and your fob are separate. The app handles bookings and billing. Your fob is what gets you in. If you do not have a fob yet, check in at reception.
- Need to change the email on your account? Ask us and we will sort it out.
- Still no luck? Email info@clubhouseedina.com and tell us the email address you are trying. We will get you in.
Message us in the app with Contact Admin, email info@clubhouseedina.com, or find us at the club. We will sort it out.
This guide was prepared for Clubhouse Edina by Dragan Holdings. Screens in the app can change, so if something here does not match what you see, let us know and we will update it.